Buying music gear can be complicated, but your Sweetwater Sales Engineer is here to help. Recent recommendations regarding this business are as follows: "Make sure they provide a tracking number. I don't know about GC and Sam Ash because we always walked in our returns. Please reference our customer service Help Desk or call 570-218-4852 if there is a problem. Whitewater Blowers: 25% Restocking Fee; Sweetwater Blowers and Air Compressors: 25% Restocking Fee; Damage Claims A damage claim will be filed with the carrier. ", … The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Return Shipping Fees. Quite frankly, I would rather return it at this point, but Sweetwater’s return policy means I will lose about $10 = $15 on the shipping, and perhaps another $10 in “restocking” fees, so it isn’t worth the time and hassle to pack it and ship it back. Speedmaster was first mentioned on PissedConsumer on Nov 28, 2016 and since then this brand received 59 reviews.. Speedmaster ranks 88 of 427 in Auto Parts and Accessories category. Call 866.344.3875 for more information. I don't have to worry about restocking fees. Sweetwater called and told me they were charging me a "restocking fee" of 10% - $60.00 - because it had a blemish from being racked. They only charge a restocking fee if you return a product simply because you don't like it, and AMS and MF do the same. They also have never charged me for restocking fees which are known to cover retail loss if items become open box or a demo after it's returned. They of course used my Sweetwater card as collateral but they kept their word and Only charged me for the guitar I kept. Free Shipping On all items able to be sent in the contiguous United States. Sweetwater Sales Engineers help you buy music gear with confidence. We do not charge any restocking fees. No Restocking Fees! We do not accept returns, under any circumstances, on sealed product, guitars, amplifiers, and other items that may come in … Restocking Fees. I get a heads up about things i may like. You may return a product for refund, store credit, or exchange within 30 days of the order shipment date provided to you by email. In fact, I was careful to not even tighten the rack screws too tightly to prevent an indent. Read our full return policies here Please note that RGS may refuse or charge up to a 25% restocking fee for any returned item if it is no longer in new condition. Believe me, it was in like new condition when I returned it. ****Now Guitar Center has done me really wrong. Return shipping fees for undamaged or non-defective products are waived with the replacement purchase of an item of equal or greater value. I know the latest news from the product Co. Free Returns Within 30 days of purchase for … No restocking fees when returning this item! Quick Ship In stock items ship in 1-2 business days. International Shipping Now available! We guarantee every shipment we send out and we want you to be satisfied. Our Sales Engineers are a world-class team of music gear experts whose sole job is to provide you with helpful advice and unparalleled service completely free of charge. Customer Service. I've returned a few products to Sweetwater because of issues with the products, and they've never charged us a penny. Sweetwater is less automated and more helpful...and I do like the candy Their demos are great and their blog is filled with lots of good reads. Able to be satisfied, and they 've never charged us a penny Sales Engineer is here to.! Be satisfied always walked in our returns shipment we send out and we want you to be in! Up about things i may like because we always walked in our.... You to be satisfied tightly to prevent an indent or greater value gear with confidence reference our customer help! 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